Privacy Policy

1. Who We Are

This Privacy Policy applies to Brawley Tree Service ("we," "us," or "our"), a tree service company based in Brawley, CA. Our website is located at brawleytreeservice.com. If you have questions about this policy, you can reach us at projects@brawleytreeservice.com.

2. Information We Collect

We collect information in the following ways:

• Contact forms: When you submit a request for a quote or send us a message, we collect your name, phone number, email address, and any details you include about your project.
• Phone and email: If you contact us directly by phone or email, we retain that conversation for the purpose of following up and scheduling your service.
• Analytics: We use analytics tools (such as Vercel Analytics) to collect non-personally-identifiable data about how visitors use our website, including pages visited, time on site, and browser type. This data is aggregated and cannot be used to identify you individually.
• Cookies: Our website may use cookies to improve your browsing experience and support analytics. You can adjust cookie settings in your browser at any time.

3. How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and schedule estimates or services
• Communicate with you about your project before, during, and after work
• Improve our website and the quality of our services
• Comply with legal obligations if required

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

4. How We Share Your Information

We do not sell your personal information. We may share your information only in these limited circumstances:

• Service providers: We may use third-party tools (such as our contact form provider) that process your data on our behalf. These providers are required to handle your data securely and only for the purposes we specify.
• Legal requirements: We may disclose information if required to do so by law or in response to a valid legal request.

5. Data Retention

We retain contact information for as long as it is needed to complete your service request and any follow-up communications. If you have not engaged our services, we generally do not retain your information beyond 12 months from your last contact. You may request deletion of your information at any time by emailing us.

6. Your Rights

You have the right to:

• Request access to the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your information
• Opt out of any future marketing communications

To exercise any of these rights, contact us at projects@brawleytreeservice.com. We will respond within 30 days.

7. Third-Party Links

Our website may contain links to external websites. We are not responsible for the privacy practices of those sites. We encourage you to review the privacy policies of any third-party site you visit.

8. Security

We take reasonable steps to protect your information from unauthorized access, disclosure, or loss. However, no method of transmission over the internet is completely secure. If you have concerns about a specific interaction, contact us directly.

9. Children

Our website is not directed at children under 13. We do not knowingly collect personal information from children. If you believe a child has submitted information to us, please contact us and we will delete it promptly.

10. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will update the effective date at the top of this page. We encourage you to review this policy periodically. Continued use of our website after changes are posted constitutes your acceptance of the updated policy.

11. Contact Us About Privacy

If you have questions or concerns about this Privacy Policy, please contact us: